Communication Skills
Objectives
- Fully understand what communication is.
- List the effects of poor communication.
- Appreciate their role in understanding communication.
- Understand the role of words, tone and body language in communication.
- Practice key skills involved in communication.
Course Description
Enabling participants to maximize the way they communicate in both interpersonal and business situations.
Who Should Attend
Individuals who wish to enhance their effectiveness in interpersonal communications, understand the role of words, tone and body language in communication and inspire others.
Format
A mixture of small group work, discussion and role-plays with feedback to practice key skills.
Duration
1 day
Cost
£149 + vat
